Calamine Pore Control Cleansing Oil

At Recordman LLC, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, you can return the products under the following conditions:

1. Return Period

Products can be returned within 14 days from the date of delivery.

The return period starts from the day the product is delivered. Late returns cannot be accepted.


2. Return Conditions

Products must be unused, in their original packaging, and with all tags attached.

For items damaged during shipping, please report the issue to the courier at the time of delivery.


3. Return Process

1. Send your return request to info@recordmantrade.com.


2. Once approved, we will provide the return address and instructions.


3. After sending the product to the specified address, it will be inspected. If it meets the return conditions, your payment will be refunded within 7 business days.



4. Return Shipping Costs

If the product is defective or sent incorrectly, the return shipping cost will be covered by us.

For returns due to customer preference, the shipping cost is the responsibility of the customer.


5. Exceptions

Opened cosmetics, personal hygiene items, and custom-made products cannot be returned.


6. Contact

For any questions or return requests, please contact us:
Email: info@recordmantrade.com
Phone: 905304917980

We ship all orders from Australia using trusted cargo and courier partners. Delivery times may vary depending on your location and the shipping method selected at checkout.

• 
  Within Australia: Usually 2–7 business days
  
• 
  International Orders: Delivery times vary by destination and customs clearance
  

Please note: Shipping estimates are provided by our courier partners and may be affected by factors outside our control (such as public holidays or carrier delays). You will receive tracking details once your order has been dispatched.

If you have any special requests use our delivery note system to let us know!